Brand Names Watch will gladly pay for free Ground shipping for every domestic order. However, should you return an item, the cost of shipping will be deducted from your total refund. Every item shipped out of our warehouse is fully insured. Orders outside the 48 continental States require Second Day or Next Day Air service. APO or FPO address requires the United States Postal Service Shipment (USPS) Option.
Delivery time via Ground can range from 1 to 6 business days. Please view the provided map for transit time estimation. All items are shipped insured. Note that air and ground shipping times are measured in business days. Next Day Saturday delivery option is available only in the United States.
You will receive a shipping tracking number via email when your order is shipped from our warehouse.
Orders that qualify for free shipping promotions will be shipped at no cost to you via ground delivery. We do reserve the option of determining the specific shipping method.
Brand Names Watch provides insurance coverage for every item we ship out.
*Note: You may be asked to sign for the package upon delivery.
Domestic Shipping outside the Contiguous orders destined for delivery in the United States, however, outside of the 48 Contiguous States (eg; Hawaii, Alaska, APO, and FPO addresses) will be shipped via ground delivery. APO or FPO strictly requires us to ship via the US Postal Service.
Additional Shipping Options
Ground Residential / Commercial: Free on all orders.
2 Days Shipping: $14.99 USD
1 Day Shipping (only for domestic U.S. orders): $29.99 USD
International Shipping: $20.00 USD and up
UPS does not deliver to PO Boxes, APO, or FPO addresses. Please select the United States Postal option for APO and FPO addresses.
Air and ground shipment time frames are in business days only, and exclude weekends and/or holidays.
Weekend deliveries are valid only if; the Next Day Air Saturday delivery option is selected, and the package will be shipped to a domestic location.
Shipping and Delivery Problems
If a shipped order was lost or damaged, the shipping carrier must conduct an investigation. Please contact Brand Names Watch to initiate a tracer within 10 business days of the item shipping from our warehouse. If the package cannot be located, the shipping carrier will process a claim for the package. Claims can take up to two weeks to process. When the carrier claims responsibility for the loss or damage of your shipped item(s), insurance reimbursement will be issued to Brand Names Watch, and the replacement item(s) will be shipped out. If the item(s) is no longer available, and a similar item is rejected, Brand Names Watch will gladly refund your original payment.
If there are any noticeable discrepancies with your order or if the item delivered is the wrong item, please contact Brand Names Watch to make any necessary corrections. Product discrepancies not notified to Brand Names Watch within 5 days may not be eligible for replacement. Please do not use items that you believe are incorrect as it may void our ability to exchange or replace the items. For help with international shipping, please read our International Shipping Issues
section. Please contact us
within 5 days of receiving your shipment if your item is defective. You may be asked to provide photographs of the discrepant item(s) to help us better assist you.
In the unlikely event that goods are received with damaged packaging, such as outer boxes, cases, instructions, manuals, etc. Brand Names watch reserves the right to replace the original packaging of products sold herein. Brand Names Watch cannot guarantee a replacement of the manufacturer’s original packaging.
We believe you should own something real. That’s why Brand Names Watch experts verify each item and we promise 100 percent authenticity or your money back.
At Brand Names Watch, we understand that the decision to purchase new watches over the internet can feel risky. These are significant purchases, and as a buyer, you need to have comfort that you are getting fair value for your money. Brand Names Watch therefore promises that if you are not fully satisfied with the authenticity of your purchase, Brand Names Watch will accept a return of the item and refund your money back, no questions asked.
Expert watch experts examine every item that arrives at our facility. If you are not satisfied that the item is authentic, simply return it to Brand Names Watch and we will refund your money to you – no questions asked. It’s that simple!
Brand Names Watch is not partnered or affiliated with any of the brands for the items available on the Brand Names Watch site, and Brand Names Watch is not an authorized dealer for any of these brands. Brand Names Watch is a Retail website. However, when necessary or advisable, Brand Names Watch cooperates fully with brands to prevent counterfeiting. Brand Names Watch’s authentication and valuation processes are conducted by Brand Names Watch’s watch experts. The brands and/or manufacturers of items available on Brand Names Watch are in no way involved with Brand Names Watch’s authentication or valuation processes and have no responsibility for products sold through the Brand Names Watch site.
Please note that all return shipments are sent at your sole cost and expense. Upon receipt, all items will undergo a thorough inspection by one of our watch experts to ensure that the watch is in the original condition.
If you are unsatisfied with your purchase, you can return it within 30 days after placing your order, at the following address:
Brand Names Watch Returns
614 W 6th Street
United States of America
The returned package must include the following:
- Packing Slip
- Original box
- Papers & booklets
- Reason of return
*Return shipping charges for items not specifically covered under warranty coverage or otherwise damaged or defective will be deducted from any refunds given.